warranty

Warranty Policy for Horigen Wearable Breast Pump – JoBaby

At JoBaby, we are committed to ensuring customer satisfaction and a comfortable user experience. We offer an official warranty for the JoBaby Wearable Breast Pump & Horigen wearable breast pump under the following terms:

Warranty Details:

Warranty Period:

  • JoBaby wearable breast pump The warranty is valid for one year from the date of purchase and covers the pump motor only.

  • Horigen wearable breast pump The warranty is valid for 6 months from the date of purchase and covers the pump motor only

  1. Warranty Coverage:

    • The warranty covers manufacturing defects in the pump motor only.

    • In the event of a pump motor malfunction, repair or replacement will be provided at the company's discretion.

  2. Exclusions from the Warranty:

    • Accessories such as valves, tubes, milk collection cups, or any plastic or silicone parts.

    • Damage resulting from improper use or exposure to liquids in ways not intended for the product.

    • Malfunctions caused by repairs made outside of authorized service centers.

    • Damage resulting from dropping, improper storage, or neglect.

  3. How to Use the Warranty:

    • If there is an issue with the pump motor, please contact JoBaby customer service through our social media accounts:

    • The product will be inspected by our service team, and if a manufacturing defect is found, it will be repaired or replaced free of charge.

For more information, feel free to contact our support team via our social media accounts. We are here to ensure you have a great experience with JoBaby products.